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Viewpoint Offline Version 4.0 - User Guide
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Upload Offline Users
To upload users from Viewpoint Offline 4.0 you need to first be
  1. Connected to the Internet
  2. Logged in to Viewpoint Online (www.vptol.co.uk) as a Manager.
1. Open the "Upload Users (4.0)" Screen

Click on the "Upload Users (4.0)" option in the "Offline 4.0" section of the menu at the left hand side of the screen (circled in RED on Fig 1).

The "Upload User Questionnaire Responses" screen will be displayed (see Fig 2.).
Fig 1. The "Upload Users (4.0)" menu option
 
 
Fig. 2. The 'Upload User Questionnaire Responses' screen

 

2. Select the Responses.off File

The 'responses.off' file contains all the user responses that were submitted using Viewpoint Offline 4.0. To upload this either:

Type in the location of the 'responses.off' file in the box next to the 'Browse' button.
 

Or

Click on the 'Browse' button; the 'Choose File' window will then appear. Navigate to the C:\Program Files\Viewpoint\Offline\V4 folder (OR any other folder containing the responses.off file). Click on the 'response.off' file and click on the 'Open' button. The 'responses.off' file will be listed in the box next to the 'Browse' button (See Fig.2).

 Fig. 3. The 'Choose File' Window

Click on the 'Upload' button (See Fig. 2) to start the upload process. The 'Upload Summary' screen will appear upon successful upload. Otherwise you will be notified of any errors.

 
3. The 'Upload Summary Report' Screen

Upload Summary – If the users have been successfully uploaded you will see a summary of the upload along with instructions on how to login into Viewpoint Offline 4.0 as a manager and delete the locally created 'data.off' and 'responses.off' files.

Observe this screen carefully and confirm that it reports what you expect. This report SHOULD be saved and/or printed for your records.
 
 
This report can take on two forms. In both cases, make a note of or copy the 'Manager Login Number' (circled in RED in Fig. 4. below) as this MUST be used later, as described in STEP 4 below. Also, pay attention to the Status report for each user and ensure that the correct number of responses that you think should have been uploaded is reported.
  • If NO anonymous users were created locally, the report will appear similar to Fig. 4.
  • If anonymous users WERE created locally, the report will appear similar to Fig. 5.


Fig 4. The 'Upload Summary Report' Screen Without Anonymous Logins

 



Fig 5. The 'Upload Summary Report' Screen With Anonymous Logins

 

The only difference between the two reports is that the latter (Fig. 5.) reports as well on what locally created anonymous users have been created as on the Viewpoint system (circled in RED in Fig. 5. above).

If BOTH ordinary and local anonymous logins were uploaded, the summary will look as in Fig. 5., with the 'Offline' and 'Online' login ids being identical for ordinary logins.

 
 
4. Deleting Locally Created Files

In order for Viewpoint Offline 4.0 to operate properly, it MUST create some (local) files on your computer. Before using Viewpoint Offline 4.0 again, these files MUST be first deleted. To do this:

  • Start up Viewpoint Offline 4.0 as described in the Using Viewpoint Offline 4.0 user guide.
  • Type in OR copy and paste the number (manager login Id) given in the 'Upload Summary Report' (circled in RED in Fig. 4. above) into the 'Login Id' field (See Fig. 6. below) and click on 'Login'


    Fig. 6. The Viewpoint Offline 4.0 (Manager) Login Screen

  • The 'Manager Features' screen will be displayed (see Fig. 7). Click on the 'Delete the Data file and Responses file' (circled in RED in Fig. 7. below) option.


    Fig 7. The 'Manager Features' Screen

  • A messsage confirming the success of this operation will then be displayed (see Fig. 8). Click on the 'Logout' (circled in RED in Fig. 8. below) option to complete the process. If this message is NOT displayed, retry, if this situation persists, contact Viewpoint.


    Fig 8. The 'Delete Successful' Message
Upon successful completion of all the above, it is now safe to continue downloading additional users/logins for Offline use.
<< Previous: Using Viewpoint Offline 4.0 Next: Trouble Shooting >>
 
 
For help or more information, please contact Viewpoint
Tel: 01422 315410
Email: services@vptorg.co.uk
 
 
For details about how The Viewpoint Organisation Ltd can help you, please visit our website.
 
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